♻ FAQS

Frequently Asked Questions

Answers to help you plan your junk removal or cleanup with confidence.

  • Can you haul or recycle construction materials?

    Yes! We’re experts at managing and hauling construction materials in and around Charlotte, NC.  Not only can we pickup construction materials but we can recycle many materials as long as they are properly sorted.  This includes drywall, wood, carpet, shingles, concrete, brick, etc. We take just about any construction materials.

  • Can you haul or recycle metal?

    Logo for North Carolina Firefighters' Burned Children Fund. Includes a firefighter's cross with silhouettes of a person and child.

    Yes! We recently established a partnership with a local metal recycling company through which all proceeds from our metal recycling efforts are donated to the Charlotte Mecklenburg Chapter of the North Carolina Burned Children’s Fund (www.ffbcf.org)

  • How much will it cost to haul away my couch?

    We’re happy to offer affordable furniture removal for a wide variety of furniture pick ups. A typical, loveseat or couch will usually meet our pickup minimum of $199.  Sectional couches and couches with recliners will cost more, depending on size and weight. If you have specific questions, give us a call at 1-800-JUNK-911.

  • How do I set up services with you?

    If you’re interested in any of our junk removal services in the Charlotte, NC area, schedule an estimate and pickup through our website or call our junk rescue hotline at 1-800-JUNK-911.

  • How long does it take to haul away my junk?

    Just depends on the volume of junk you have! A mattress disposal doesn’t take as long to haul away as a full garage or office space. Schedule a free, no-obligation on-site estimate to get a better idea of pricing and timeframe. This is a completely free part of the process that requires no guarantee on your end. We prefer 24 hours notice to schedule a junk removal, but we completely understand that things happen and dire needs arise. Give us a call to go over your options and the details of your situation, and we will do our very best to help.

  • Are there any services you provide for free?

    We do not offer free services and there is a minimum of a $199 fee for each service we provide to cover transportation and labor. We understand people often search for free junk pick up, but we’re confident our level of experience, care, and service are well worth our minimum fee.

  • What happens to my stuff?

    We are committed to sustainability and community support through various nonprofit partnerships and recycling initiatives. We work closely with local nonprofits and recycling vendors to ensure that items we collect are either donated or responsibly recycled. For instance, we've partnered with a local metal recycling company, directing the proceeds to the Charlotte Mecklenburg Chapter of the North Carolina Burned Children's Fund. Other items, like furniture, are donated to organizations such as the Salvation Army and Habitat for Humanity's ReStores, while clothing is typically given to Crisis Assistance or Salvation Army. 

  • What happens to things that you can’t recycle?

    The unfortunate reality when dealing with most junk or used material is that it just isn’t feasible to reuse or recycle.  In these circumstances, we make sure that all items are disposed of properly in an EPA regulated Charlotte area landfill or transfer station. 

  • Where do you provide services?

    We offer junk pick up and dumpster rentals in and around Charlotte, NC.  This includes but is not limited to the zip codes: 28202, 28203, 28204, 28205, 28206, 28207, 28208, 28209, 28210, 28211, 28212, 28213, 28214, 28215, 28216, 28217, 28226, 28227, 28244, 28246, 28254, 28262, 28269, 28270, 28273, 28277, 28278, 28280, 28281, 28282, 28284, 28285, and 28287. Don’t see your zip code listed? We are capable of providing large scale cleanups and cleanouts throughout North and South Carolina. Give us a call at 1-800-JUNK-911 to see if we can rescue you or your junk!

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From single-item pickups to full property cleanouts, we make it simple — transparent pricing, friendly crews, and responsible disposal every time.